Statutory Rights
Under the Consumer Contracts Regulations 2013, you have the right to cancel most online purchases within 14 days of delivery for a full refund.
Refund Conditions
- Products must be returned in their original condition and packaging.
- Refunds will be issued using the original payment method within 14 business days of receiving the returned goods.
- Non-refundable items: Customised, engraved, or personalised trophies, unless faulty.
Product Descriptions & Accuracy
- Product images are for illustrative purposes only. Slight differences in size, finish, or colour do not make the product defective.
- Refunds are not offered for minor variations.