Data Collection
We may collect the following personal data:
- Name, address, email, phone number
- Payment details (processed securely via third-party providers; we do not store card data)
- Browsing data via cookies (see Cookies Policy)
Use of Data
We use your information to:
- Process and deliver orders
- Communicate about your order or enquiries
- Improve our website and services
- Send promotional emails (only with your explicit consent)
Sharing of Data
- We do not sell your personal information.
- Data may be shared with trusted third parties such as payment processors, delivery partners, or IT service providers.
- We comply with the UK GDPR and Data Protection Act 2018.
Your Rights
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Withdraw consent at any time
- File a complaint with the ICO (Information Commissioner’s Office)
Data Security
We implement appropriate technical and organisational measures to safeguard personal data.
Data Retention
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.